Client Stories
Accounts from holders who sat down with us
Testimonials
After holding since 2016, I had wallets on two Trezors and a Casa setup I barely understood. The report listed every UTXO and flagged one address I'd forgotten about entirely. I walked out knowing exactly where my 14.2 BTC lives.— Min-jun K., comprehensive review, March 2025
My wife and I run a 2-of-3 with her brother in Busan. The co-signer matrix alone was worth the fee — we realised we had no documented way to reach him if his phone changed.— James and Eun-hee R., multi-sig audit, January 2025
The session ran longer than quoted because my paper backup had water damage they wanted to document thoroughly. I appreciated the honesty, though the extra hour added to the fee.— Sarah L., quarterly reconciliation, November 2024
I came in expecting a lecture about security. Instead they asked how I sleep at night and built the report around my actual worries — mainly whether my kids could find everything.— Thomas H., inheritance documentation review, August 2024
Extended Case: The Forgotten Electrum Wallet
Client: Retired engineer, holding since 2013
Situation: Three hardware wallets (two current, one in a drawer), plus an old laptop he believed was wiped.
During the comprehensive review, Hye-jin noticed a gap between the client’s stated acquisition history and the total balance visible across exported xpubs. After an hour of methodical questioning — not forensic software — the client remembered an Electrum wallet on the old laptop from 2014. The laptop still booted. They exported the xpub together (no seed entry required) and reconciled an additional 2.8 BTC the client had mentally filed under “probably lost.”
The bound report included a dedicated section on decommissioning the laptop safely. The client scheduled a follow-up quarterly visit six months later to confirm he had migrated those coins to his current Ledger.
Outcome: Full reconciliation across four storage paths. Client reported sleeping better; no coins were moved during the session.
Extended Case: Family 3-of-5 Before a Move
Client: Family office administrator managing a 3-of-5 arrangement for three siblings
Situation: One co-signer relocating from Seoul to Singapore; concern about geographic distribution of keys.
Dae-woo mapped each key holder’s location, communication channel, and physical storage method. The audit revealed that two siblings used the same bank safe-deposit box branch — a concentration risk they had not considered.
We produced a gap memo recommending separate custodial venues and a revised instruction letter paragraph for the relocating sibling. The family implemented changes over six weeks and returned for a shorter reconciliation confirming the new arrangement was documented.
Outcome: Updated co-signer matrix and executor-ready summary. No keys changed hands during the audit.